Tack mentions - Instagram

Article author
Bunker DB Support
  • Updated

 

You can track two types of data:

  • Instagram accounts for companies.
  • Thirty hashtags of your choice. This amount applies to the entire organization.

Requirements to connect an Instagram account

  • Instagram account for companies.
    If the account you need to connect is not a business type, follow the steps to convert it.
  • Instagram account for companies linked to a Facebook page.
    If you already have a Facebook page that is not yet linked to the Instagram business account, follow the instructions here to connect. If you don't have a Facebook page, follow the instructions here to create one.

Step by step — how to connect an Instagram account for businesses

 

1. Click on the gear in the upper right corner to go to "Settings."

 


 

2. Click on the option "Integrations."

 

 

3. Click on "Instagram" to display the options.

4. Click the "Continue with Facebook" button to start the integration.

 

 

If you were already logged in with a Facebook account, the authorization page would detect your active session.

5. Click on "Continue as [User]."

 

 

6. Grant access to Bunker DB for the Business Instagram account as follows:

 

 

7. Click the checkbox to mark the account.

 

You can connect to only one Instagram account per brand.

 

8. Grant access to Bunker DB for the Facebook page associated with the Instagram business account as follows:

 

  • Click the checkbox to bookmark the page.
  • Click "Next" to continue.

 

 

9. All permissions must be activated for the Bunker DB Listening platform to function correctly and the data to be downloaded.

10. Click "Done" to continue.

 

 

11. Click "Accept" to finish the authorization procedure on Facebook and finalize it in Bunker DB listening.

12. You will be redirected back to Bunker DB listening, and you will see the Instagram account connected to the platform as follows:

 

 

Restrictions on trackable Instagram data
Instagram does not provide personal information about the accounts, so all the mentions being monitored will value "anonymous_user" in the author field. This information will look the same in reports.

  • Metrics cannot be updated, which means that the amount of "likes" and comments on posts will remain at the value obtained when the mentions are tracked by Bunker DB listening.
  • Bunker DB cannot fetch publications older than 24 hours.

Step by step — how to track Instagram accounts for business.

 

1. Within the feed, click on the gear to the query for which you want to track Instagram mentions of specific accounts.

 

 

2 Select the option to edit the query.

3. Then, click on the sources section.

4. Activate the Instagram option by clicking the switch.

5. Display the options by clicking on the word "Instagram."

 

6. To add an account, start typing your name.

7. Click on it to add it to the list.

8. Click on "Preview results" to save the query.

9. You can also make a general and restrictive tracking of mentions by choosing "All Instagram profiles" or "All Instagram profiles except," respectively.

 


If you're collaborating with an influencer who doesn't have an Instagram account converted to a business account, be sure to ask them to change their profile to a business account so Bunker DB listening can track them.

 


Step by step - how to add Instagram hashtags for business

1. Click on the gear in the upper right corner to go to settings.

 

 

2. Click on the option "Integrations."

 

 

3. Click on "Instagram" to display the options.

4. You will see the section to add hashtags.

 

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5. To add a new hashtag, you must start typing and confirm the "Enter" key.

Keep in mind that you won't change them for the next seven days when you add hashtags. Thus, it is important to add only relevant hashtags so as not to cross the boundary.


6. To save the hashtags click on "Save."

 


Step by step - how to track Instagram hashtags

For the platform to start tracking the hashtags added from "integrations," you must add them in your query's configuration, as shown below.

1. Within the feed, click on the gear to the query for which you want to track Instagram mentions of specific accounts.



2. Select the option to edit the query.

3. Then click on the "keywords and phrases" section.

 



Add keywords according to the hashtags you already have configured so that the mentions on Instagram are monitored.


4. Then, you can click on "Preview results" to then save the query.

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