FAQ - Frequently asked questions
Find the answers to the most frequently asked questions about Bunker DB Analytics.
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General
Why doesn't my YouTube channel appear to connect?
Make sure you are trying to connect a brand account or administrator that is a YouTube partner. Learn more about thes...
Historical data retrieved by Bunker DB Analytics
Each of the networks that integrate with Bunker DB Analytics has maximum historical limits that allow the extractio...
Can I create e-mail groups?
Yes, you can create email groups to which you'll be able to send notifications massively. Here's how: Step by step —...
Following hashtags
Step by step - follow hashtags on Instagram Go to the campaign module. Select the campaign. Go to the social media...
Offline investment
Step by step - how to load investment offline Under "Campaigns," go to "Campaign Edition." You can also access the...
Clear cache & cookies
Using a browser like Chrome saves some information from websites in its cache and cookies. Clearing them fixes specif...
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Metrics
Why does my campaign have zero views when it has received many impressions?
When you use six-second bumper ads in a campaign, you will see that the campaign only records impressions and no vi...
Why am I not seeing the total conversion values on Facebook?
Starting in January 2021, Facebook made some changes to the attribution settings. For this reason, you will be able t...
What's the difference between Video plays and Video plays with sound?
While Video plays are the number of times a video is reproduced for at least three seconds --or almost totally if it ...
Why are there more unique users than interactions on Facebook?
On Bunker DB we consider 'interactions' as the sum of comments, shares, likes, reactions, clicks on links, and other ...
Why does Bunker DB show so many interactions on Twitter?
Bunker DB counts interactions on tweets posted by the account as well as those retweeted from different accounts. T...
What’s the difference between ‘Views’ and ‘Viewed’?
Views are the number of times your video was played, whereas viewed refers to the percentage of the video's total d...