From July 2024 we will be performing a migration to improve our network performance. During the optimization of the download of your data, the retrieval of information for some periods will be affected. Here is a list of the periods that will (and will not) bring information:
Brand level:
Current year.
Current monthly.
Monthly - previous month (if the consultation is made in the first 5 days of the month).
Current weekly.
Weekly - week prior to the current week.
Campaign level:
Campaign period.
Current monthly.
Monthly - previous month (if the consultation is made in the first 5 days of the month).
Current weekly.
Weekly - week prior to the current week.
Periods that will not show data:
Semiannual.
Quarterly.
Last fifteen, seven and three days.
Important: Data that has already been downloaded during the first quarter of the year will remain visible 💪🏻.
If you have any questions, please contact support team for help.