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Consumers — Consumer file
Lucía Achigar avatar
Written by Lucía Achigar
Updated over 2 months ago

Bunker's Consumers module makes it super easy to identify each consumer's interactions with your brand and track their behavior. Connect any form through our APIs and collect data from each consumer across all your campaigns, in real time and automatically.

Consumer file

Once you are viewing the list of consumers, click on any of them to display their profile with all the details recorded in the database.

Contact and notes

For those consumers whose contact information you have, in the central section of consumer information you can use the buttons for each of the options to communicate.

  • The buttons to call by phone and send e-mail will activate the operating system's default app to perform each action.

    To modify these apps, you must refer to the configuration of your operating system.

  • The WhatsApp button will open the desktop app if installed, if not, the web version will launch.

  • You can also add notes by clicking on the "Add note" button.

Activity

In this tab within the consumer's file you will find in chronological order the history of events that the consumer has generated within the database.

This information includes:

  • Records entered.

  • Mailings sent.

  • Notes created.

  • Generated sales.

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