When you start observing the comments your audience makes to your online content, you can detect trends, favorite topics, new topics, or changes in user sentiment. However, analyzing large volumes of comments can be an unachievable task.
No need to worry! Bunker DB Analytics can help you study comments in detail, without reading them one by one. Let's see how:
Create a group by tag
In the Sentiment module, there is the “Groups by tags” section. Here you can identify all the comments related to a topic, on which networks they are most popular, and what feeling they generate in your audience.
Follow these steps to set it up:
In Analytics, go to “Sentiment.”
Click on “Create group by tags”.
Identify the group with a name and establish what tags should be considered to include comments in the group.
🏷️All the tags you indicate must be assigned to a comment for it to be included in the group.
Click "Save" to finish.
Analyze your comments by tags
Once you have created your first group by tags, the data will be loaded into the section. You can customize the data displayed in the header to easily find the information most relevant to you.
What can you see in the "Groups by tags" section?
Header
Total comments: Number of comments containing the combination of selected tags.
Positive: Number of comments classified as positive that contain the selected tags.
Neutral: Number of comments classified as neutral that contain the selected tags.
Negative: Number of comments classified as negative that contain the selected tags.
N/A: Number of unclassified comments containing the selected tags.
Sentiment categories
In this graph, you can see the number of positive, negative, neutral, and unclassified comments, for each network where you have received comments that contain the selected tags.
Sentiment %
This graph shows the percentage of total comments containing the selected tags classified as positive, negative, neutral, or unclassified.
Comment evolution
Analyze how your group's comments by tags evolve throughout the period you have selected.
Top 5 users
Easily see who the most active users are and what percentage of participation they achieve during the period.
Comments of the period
View the total number of comments, with their username, assigned tags, and sentiment classification.