First steps — Listening

Get to know the Listening sections and become an expert in social listening.

Lucía Achigar avatar
Written by Lucía Achigar
Updated over a week ago

When you login for the first time you will see the platform previously set up by your administrator or Bunker DB as follows.


Create your queries with the button "Create new query", and organize them in folders; you can edit or delete them if necessary. Additionally, keep an eye on your plan usage.


Find the mentions that your query returns in the feed.

Each mention shows the author, source, location and age, plus you can go directly to the original content.

Below each mention, you will see the detail of reach, interactions, participation rate, viralization and influencer score.


Customize which mentions show up in the feed with filters by dates, sources, sentiment, tags, influencer score, location, language, reach.


Browse the main modules to manage and organize the results from your queries.


Manage your account, users, data organization, additionally you can review the activity log.

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