Bunker DB

The new Bunker DB Listening home shows the results of your queries and key metrics in real time so you don't miss a thing.

New home screen - Listening

Marcelo Ayala

Everything you need to know to setup and use Bunker DB Listening

Bunker DB Listening

The solution to know what is being talked about your brand in social networks and web portals.

What is Bunker DB Listening?

Take your first steps towards 24/7 monitoring of your brand, your hashtags or your competition online.

Login - Listening

Get to know the main functions of Bunker DB Listening.

Main features — Listening

Get to know the Listening sections and become an expert in social listening.

First steps — Listening

Glossary — Listening

We show you the conditions for each network to bring mentions to your Bunker DB Listening platform.

Mentions tracking by network — Listening

Start here

A query is a set of rules for Bunker DB Listening to search social networks and websites.

Create a query — Listening

Use the advanced mode to generate queries with multiple rules and specific searches.

Create a query in advanced mode — Listening

Queries

Track Instagram accounts or hashtags with Bunker DB Listening.

Tack Instagram mentions — Listening

Keep track of the number of queries and mentions you have consumed month by month.

Mentions usage — Listening

All relevant information about each of your mentions is in the feed.

Mentions in feed — Linstening

Get only the mentions you care about in your feed.

Filter in your feed — Listening

Bunker DB Listening automatically assigns a sentiment value to the mentions obtained, but you can modify them if necessary.

Edit the sentiment of a mention — Listening

If you find a mention that doesn't fit your searches, you can remove it or block the source, author or language.

Remove feed mention — Listening

If you find a relevant mention for your feed, but it's in another language, you can use the in-app translator.

Translation of mentions — Listening

Create tags to classify the mentions you've received by topic and get a deeper sentiment analysis.

Create tags for your mentions — Listening

Group mentions that share certain characteristics to analyze them together.

Collections — Listening

We explain the criteria used to assign geographic locations to your brand mentions.

Locations assigned to the mention

Learn about the criteria used to analyse the sentiment of mentions in your feed.

Automatic sentiment analysis

Feed and mentions

The Analytics Glossary provides concise definitions of key terms used in this function.

Analytics Glossary

Get a simplified view of your data with mentions export directly to your e-mail inbox.

Export data — Listening

Schedule digests to automatically receive them with your search results directly to your email inbox.

Digest: automatic data summary — Listening

Know first-hand when your brand has a peak of mentions on websites and social networks.

Set up alerts — Listening

Automate the assignment of labels and sentiment values to your mentions in Bunker DB Listening.

How to create automated actions — Listening

Find out what's happening 

We understand that it is better to work as a team! Invite your collaborators to be part of Bunker DB Listening and get the most out of it.

Create users — Listening

Decide who will have access to which sections and with what permissions.

User roles — Listening

Reset password — Listening

Account set-up — Listening

Account and users

Add the Facebook fanpages that interact with your brand so you don't miss a thing.

Why am I not seeing Facebook mentions? —Listening

Learn how your brand mentions evolve over time.

What historical data does Bunker DB Listening retrieve?

Why don't I see mentions in my feed when I set the location filter?

How are mentions and impressions defined in Bunker DB Listening?

Is it possible to monitor mentions from specific posts as well as keywords?

Is it possible to collect mentions from comments made on posts?

Can I collect mentions from private profiles in my feed?

Can I track mentions from Instagram Stories?

POV: Since you started working with Bunker DB Listening you don't miss a single mention of your brand on TikTok.

3 keys to geting every tikTok mention on Bunker DB Listening

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Go to Bunker DB

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Find answers and get help from Intercom Support and Community Experts

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