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FAQ - Frequently asked questions
Find the answers to the most frequently asked questions about Bunker DB Analytics.
Refresh connections
How can I get cross-sell data on my campaign?
How do I convert a database to UTF-8?
Why do I have duplicated consumers on my database?
Can I delete consumers from a campaign?
Why is the number of consumers lower than the number of registries on my app?
How do I refresh a connection?
Connect Meta business manager
How do I report an issue?
Historical data retrieved by Bunker DB Analytics
How do I tag a campaign?
How do I set a target audience?
Can comments be removed from the Sentiment module?
Following hashtags
Twitter — Can I follow a hashtag's performance?
What type of files can be uploaded to Bunker DB?
How do I create new folders?
Can I set an annual KPI target?
Can I create e-mail groups?
Why am I not seeing the total conversion values on Facebook?
Why doesn't my YouTube channel appear to connect?
Clear cache & cookies
Is API V3 still working?
Why does Bunker DB show so many interactions on Twitter?
Why does my campaign have zero views when it has received many impressions?
What’s the difference between ‘Views’ and ‘Viewed’?
What are the "Media Interactions" metric in Bunker DB?
Why are there more unique users than interactions on Facebook?
How Bunker DB measure the «Media comments» metrics?
Why the "Reach" metric is not visible for annual periods in LinkedIn Ads?